“I Speak” Card

Use the card on this page to help identify what language a person speaks. It lists languages commonly encountered in the United States and Canada, grouped by regions of the world.

• When face to face with a non-English speaker, make your best guess as to what part of the world he or she is from.
• Open the Language ID Card to that section and show the person the languages listed.
• The message underneath each language tells the non-English speaker to point to or identify his or her language and an interpreter will be called.
• Call Language Line Services and select the language you need, following the instructions on the next panel of this card. In most cases, an interpreter is available within seconds.
• If you are unable to identify the language, say “help” and your call will be transferred to a live representative. The representative will initiate a language identification process.